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9 February 2016, 06:36
The Chief Executive of the East of England Ambulance Service has told Heart he's 'deeply concerned' about the number of his staff being abused.
Robert Morton says his colleagues being verbally abused, threatened or even attacked is a growing problem, and there is an element in society where people lash out at 'authority figures' in a uniform even if they are just trying to help them.
He said: "Quite often it's either physical or perceived to be physical or about to be physical.
"So the fear of being threatened or assaulted can be every bit as damaging to one of my colleagues as actually being assaulted."
Dr Morton told us it's a national issue but one that can have a real impact on his staff's mental and physical welfare.
He says the Trust is constantly changing and improving the way they support their staff to make sure they're protected, either through police presence or training.