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Southend University Hospital provide care with compassion to all patients.
Care with Compassion
Care with Compassion’ is their promise to patients that all day, every day, they will do their very best to ensure they deliver their vision: high quality care for every patient every time.
Their values express their ethos as an organisation (how we work together), setting out the fundamental standards and expectations they all have of each other. They will deliver care with compassion which is responsive to patient’s needs. Treating people as individuals; Listening effectively and with empathy; Striving to achieve the highest possible quality standards; Going the extra mile
They will work in partnership with thei patients, colleagues and stakeholders acting in the best interest of patients; Actively seeking feedback to shape and inform patient and carer experience; Respecting and supporting each other; Working safely and effectively as a team
Professional and accountable
They will do the right things for the right reasons: remaining calm and confident ; Leading by example; Being open and honest and prepared to be challenged; Hold ourselves and others to account