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9 September 2014, 07:37
Hundreds of people have been calling the Bournemouth Pavilion Theatre after being targetted by scammers.
Thousands of emails have been sent which claim to come from the agency BH Live - and confirm the sale of tickets for Peter Pan.
It says e-tickets are attached, but the file is a virus.
The company's confirmed it's a scam and is investigating. It says people should delete the email without opening any attachments.
A statement from BH Live said:
"At approximately 7.30 yesterday morning BH Live started to receive a high-volume of calls from members of the public in connection with an email purporting to come from BH Live Tickets. The email contains attachment(s) and hyperlinks relating to a booking for Peter Pan.
"BH Live's Information Security teams together with information technology professionals and suppliers have investigated the matter and confirm that its internal systems have not been breached and that the emails were sent from known SPAM IP addresses. The emails are not genuine and do not originate from BH Live. A number of precautionary measures have been taken to ensure data, systems and networks continue to be protected.
"The public is advised to delete these emails, to not open any attachments or links; ensure they are running the most up-to-date security products and that the operating system has been updated to the latest version. It is recommended that anyone receiving these emails update their passwords over the coming days.
"BH Live continues to monitor the situation and is posting updates via websites and social media channels."