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1 December 2011, 17:06
Heart's been told Crusader Holidays, based in Clacton, has gone bust leaving customers around the country devastated.
Administrators Ernst & Young were called in this afternoon (Thursday 1 December).
Margaret Smith who lives in east Herts found out her trip to Scotland has been cancelled "It was a present for my mum's 80th birthday. She has always wanted to go to Scotland. It's left me feeling sick and gutted."
Crusader Holidays had been running coach trips across the UK and Europe since 1974.
The Confederation of Passenger Transport UK said: "Crusader Holidays are a member of the Bonded Coach Holidays Scheme which protects customers’ money. Under the scheme, customers who have already paid for their package holiday (involving coach travel and at least one night’s accommodation) are protected and will get a refund in full. The administrators Ernest & Young, will over the next few days, contact customers directly to ensure that those customers who have not as yet taken their holiday will get claim forms to claim their refund."