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5 July 2013, 06:45
A ferry service between Essex and Denmark is restarting today almost two weeks after it crashed into the quay at Harwich Port.
The Sirena Seaways, with 489 passengers on board, hit the quay at Parkeston near Harwich just after midday on Saturday 22nd June.
The water it was taking on was "quickly stopped" and it arrived safely at nearby Harwich International Port.
Nobody was injured in the incident.
Max Foster is the UK passenger director at DFDS Seaways and he tells Heart they still do not know what caused the crash:
"One can see that the vessel hit the quay, but we don't exactly know how this happened until we have the full investigation in place here.
"But the good thing though is that we were able to deal with the situation immediately and I am quite confident to see that the situation has been resolved and that everyone was safe.
"Unfortunately we only have one ship going between the UK and Scandinavia and we have full summer season so all the crossings are very well booked, but we are doing the best we could to compensate customers here and mainly offer them to rebook to other sailing."
An investigation into the crash continues.