Council Want To Hear Your Thameslink Troubles

27 May 2015, 12:41

If you're a regular user of Thameslink, the Council in St Albans want to hear from passengers about their experiences before they question senior management from the train firm.

St Albans City and District Council's Local Services Scrutiny Committee will question senior management from Govia Thameslink Railway (GTR) and Network Rail about the service at its next meeting on Thursday 4 June.

The Committee registered concern in December last year about a deterioration in service performance since Govia took over the franchise in September 2014.

Councillor Anthony Rowlands, Chair of the Local Services Scrutiny Committee, who is a daily commuter to London, said:

"At our next meeting, Committee members will want to know if the service performance indicators are improving now that Govia has been in charge for more than eight months. We have also asked for information about the plans to improve St Albans Station. If anyone has any questions they want to raise, please let us know and we will do our best to put them to the rail company representatives."

Please send us any questions by Wednesday 3 June by email to scrutiny@stalbans.gov.uk or posted to the Scrutiny Officer, St Albans City and District Council, Civic Centre, St Peter's Street, St Albans AL1 3JE.

You can copy your concerns also into fcnews@heart.co.uk and we could be speaking to you as well about the issues you have with Thameslink.

The meeting on 4 June will be webcast and can be viewed on the Council's website at www.stalbans.public-i.tv/core/portal/home.

The agenda and papers for the meeting will be available shortly on the Council's website at:

 http://stalbans.moderngov.co.uk/ieListMeetings.aspx?CommitteeId=389.

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