9 Year-Old Managed To Break Free And Run Off To Raise Alarm
Herts & Beds' Ambulance Service Needs 'Weekend Improvement'
The head of the East of England Ambulance Service has told Heart services at weekends are not good enough and need to improve.
Dr Anthony Marsh says patients do not get the same levels of service and response when dialling 999 on a Saturday or Sunday as they do during the week.
He says it is largely down to staffing levels at weekends, and that is something the Trust is looking to change.
Dr Marsh said: "One of the things that we will be focussing on with the hundreds of new staff that we are recruiting is to ensure that they are targeted to be on duty when we know we're going to be busiest.
"That will take pressure off our staff but also provides the very best service we can for our patients."
Addressing the Trust's annual meeting yesterday, he said he was proud of the improvements it had made over the last 18 months.
Dr Marsh has already announced he is planning to step down from his role in the near future despite the fact the Trust has gone from one of the worst performing in the country to one of the best under his watch.
Earlier this month a petition was delivered to parliament calling for him stay on.
He says he is confident the Trust will continue to improve after he has left though: "We've made real progress over the last 18 months. It was all aboutbout a real team effort so the fact that one person moves on at some point in the future makes no difference.
"It's really important that everyone continues to focus on what's important to patients,continue to support each other and work as a team."
100% Of Breast Cancer Patients Also Said They Had All The Information They Needed
New Firm To Operate On West Coast Mainline By Christmas
Operator begins to more rigorously enforce railway bylaws
Recently Played Tracks
To listen live, choose your preferred station:
Now playing: The best feel good music
Deposit £10 to get a £40 Welcome Bonus - That's £50 to play bingo, slots and more!*
Over 50 tracks to make you feel-good. New album out now...
Find your local four day weather report here.
Make Heart the soundtrack to your day and you could be a winner with great prizes up for grabs throughout the day.