Public File

Heart 102.4 (Gloucestershire)

Each local commercial radio station in the UK has requirements in respect of its music and local content, such as news, speech levels etc. These requirements are set out in the station "Format", a document issued by Ofcom, the UK's radio regulator.

This Public File contains details of the elements that Ofcom regulate, such as music tracks, local news etc. It is intended to give you a better understanding of our output and what we are doing for our local community.

News Bulletin Schedule

Heart 102.4 (Gloucestershire) broadcasts locally produced news bulletins hourly between 0600 and 1800 weekdays, and 0800 and 1200 at weekends. In addition to these, national news, is broadcast at 5am and 7pm weekdays and 12pm and 1pm at weekends.

Heart West Country newsroom is based in Bristol covering Gloucestershire. 

Heart local news headlines can be found here.

Contact details for the News team:

• News Editor: Cormac MacMahon
• Deputy News Editor: Duncan Cook
• Journalist: Chas Rowe
• Journalist: George Painter

Email:             westcountry.news@heart.co.uk

Telephone:    0117 984 3260

Programmes

The Heart 102.4 (Gloucestershire) programme schedule can be found here. This includes details of all the shows for the coming week as well as quick links to all the presenter pages.

Programme Automation: There are 3 hours of automation between 0100 and 0400 Monday to Friday. On a Friday night there are 4 hours of automation between 2200 and 0200 (Saturday morning). Saturday day afternoons between 1600 and 1900 are pre-recorded. Sunday morning is automated between 0000 and 0200. Sunday afternoons between 1200 and 1600 are pre-recorded.

The amount of local programming per day produced by the station: Heart 102.4 (Gloucestershire) weekday output is from 6am-10am, 4pm to 7pm and weekends from 8am until 12pm is produced and presented from our local studios, based in Gloucestershire. Off-peak programming (such as Toby Antes, Nick Snaith, Club Classics, The Late Show, Emma Bunton, Margherita Taylor, Jason Donovan, and The Big Top 40 Show is produced at various studios owned and operated by Heart 102.4 parent company, Global Radio Holdings Limited.

Heart 102.4 (Gloucestershire) Playlist: can be found here.

Ofcom Localness Guidelines: Ofcom, the government regulator with responsibilities for local radio, has produced localness guidelines that this station adheres to. These guidelines can be read here .

In addition, all local radio stations have written 'formats' that they must follow at all times. You can read Heart 102.4’s (Gloucestershire) here.

Events / Charities support: Have a Heart  is Heart’s own charity whose aim is to make life better for disadvantaged children.  Working with national charity partners, it makes a direct impact on the lives of these children living in the areas that Heart broadcasts to. In previous years, we have supported Starlight Children's Foundation and Children's Hospices UK. From October 2011 – August 2012 we will be supporting ChildLine, the free phone and online service offering advice and support to children who would otherwise have nowhere else to turn.  

Have Heart raises money through a variety of means, including the Have a Heart Appeal each spring, overseas challenges, on-air fundraising initiatives (such as ‘Gain an hour, Give an Hour’, where we’re asking listeners to donate an hour of their salary or time to Have a Heart).

We also act as media partner and supporter Cancer Research's Race for Life.  Cancer Research UK is the world's leading charity dedicated to beating cancer through research. We promote Race for Life across each of our Heart radio stations, supporting almost 200 events and 500,000 participants.

Heart 102.4 (Gloucestershire) Station Format: A locally orientated contemporary & chart music and information station for the under 44’s in the Gloucester and Cheltenham area. 

Read Ofcom’s Station Format here . (PDF Format)

 

Heart 102.4 (Gloucestershire) Contact Details

Studio Telephone Number:                                     01452 33 1024

Traffic & Travel Number:                                        01452 57 2424

Text Number:                                                             8 21 22

Text Messages:                                                         8 21 22 - Start your message with ‘Show’

 

Station Contact Number:                               01452 57 2400

News Contact Number:                                  0117 984 3260 

Sales Contact Number:                                  01452 57 2410

Programme Controller Contact Number:  01452 57 24 21

 

Website:                                                         heart.co.uk/gloucestershire

Facebook:                                                      facebook.com/heartgloucestershire

 

Comment or complain about the station: If you would like to comment or make a complaint about Heart 102.4 (Gloucestershire), please email marcus.langreiter@heart.co.uk providing details of your comment or complaint, and our programming team will help with your enquiry.

If you are unhappy with the response you receive, you can complain directly to the regulator, Ofcom. Their website has full details about how to do this here .