Public File

Each local commercial radio station in the UK has requirements in respect of its music and local content, such as news, speech levels etc. These requirements are set out in the station "Format", a document issued by Ofcom, the UK's radio regulator.

This Public File contains details of the elements that Ofcom regulate, such as music tracks, local news etc. It is intended to give you a better understanding of our output and what we are doing for our local community.

News Bulletin Schedule

Heart 101.7 broadcasts locally produced news bulletins hourly between 6am and 6pm weekdays, and 8am and 12pm at weekends. In addition to these, locally produced news, containing national content, is broadcast at 5am and 7pm weekdays and 6am, 7am, 12pm and 1pm at weekends.  In addition to these, news containing nationally produced content is broadcast at 5am and 7pm weekdays and 6am, 7am, 12pm and 1pm at weekends.

News stories: Today's Headlines

The Heart 101.7 News Team

Contact details for the News team

Our journalists are:

News Editor: Robin Davies

Senior Journalist: Ashleigh Carroll

Journalist: David Paramore

Email: news.essex@heart.co.uk

Telephone: 01245 524550

Fax: 01245 524559

The Heart 101.7 Programme Schedule

The latest programme schedule can be found here . This includes details of all the shows for the coming week as well as quick links to all the DJ pages.

Programme Automation
There are 3 hours of automation between 0100 and 0400 Monday to Friday.
On a Friday night there are 4 hours of automation between 2200 and 0200 (Saturday morning).
Saturday afternoon between 1600 and 1900 is pre-recorded.
Sunday morning is automated between 0000 and 0200.

Sunday afternoons between 1200 and 1600 is pre-recorded.

The amount of local programming per day produced by the station
Heart 101.7’s weekday output from 6am-10am, 4pm to 7pm and weekends from 8am until 12pm is produced and presented from our local studios, based in Chelmsford. Off-peak programming (such as Toby Anstis, Nick Snaith, Club Classics, The Late Show, Emma Bunton, Margherita Taylor, Jason Donovan, and The Big Top 40 Show is produced at various studios owned and operated by Heart Essex's parent company, Global Radio Holdings Limited.

 

Ofcom Localness Guidelines

Ofcom, the government regulator with responsibilities for local radio, has produced localness guidelines that this station adheres to. These guidelines can be read here: http://stakeholders.ofcom.org.uk/broadcasting/radio/localness/localness-guidelines

In addition, all local radio stations have written 'formats' that they must follow at all times. You can read ours here: www.ofcom.org.uk/static/radiolicensing/amfm/analogue-main.htm

 

Events / Charities support

Have a Heart  is Heart’s own charity whose aim is to make life better for disadvantaged children.  Working with national charity partners, it makes a direct impact on the lives of these children living in the areas that Heart broadcasts to. In previous years, we have supported Starlight Children's Foundation and Children's Hospices UK. From October 2011 – August 2012 we will be supporting ChildLine , the free phone and online service offering advice and support to children who would otherwise have nowhere else to turn.  

Have a Heart raises money through a variety of means, including the Have a Heart Appeal each Spring, overseas challenges, on-air fundraising initiatives (such as ‘Gain an hour, Give an Hour’, where we’re asking listeners to donate an hour of their salary or time to Have a Heart) and one-off events such as Have a Heart’s Quiz for Kids in Chelmsford which saw teams of local businesses competing against one another to raise money for our charity.

Heart Essex works closely with a number of local charities including Essex Air Ambulance, participating in the ‘Strictly Air Ambulance’ event each February and hosting the St Clare Hospice Midnight Walk in Harlow.

We also act as media partner and supporter for Cancer Research's Race for Life .  Cancer Research UK is the world's leading charity dedicated to beating cancer through research. We promote Race for Life across each of our Heart radio stations, supporting almost 200 events and 500,000 participants. In the Heart 101.7 area, these events are at North Weald Airfield, Epping and at Town Park, Harlow.

Heart 101.7’s Playlist

 

Station Format

A locally oriented contemporary and chart music and information station for the Harlow area.

Read Ofcom's Station Format (PDF file)

Station Contact Details

Studio Telephone Number 01245 52 52 52

Station Contact Number 01245 524 500

Traffic & Travel Number 01245 52 45 55

Text Number 821211

Text Messages: Start your message with ESSEX 

News Contact Number 01245 524 550

Sales Contact Number 01245 524 500

PC Contact Number 01245 524 500

 

Comment or Complain about the station

If you would like to comment or make a complaint about Heart Essex, please email james.keen@heart.co.uk providing details of your comment or complaint, and our programming team will help with your enquiry.

If you are unhappy with the response you receive, you can complain directly to the regulator, Ofcom. Their website has full details about how to do this: www.ofcom.org.uk/complain/