Calls for better train ticket machines

Rail firms in London are being asked to simplify ticket machines as new research shows many passengers are left confused by the jargon they face.

Consumer group Passenger Focus says it's found some people would rather join a long queue and speak to staff than use the machines.

Recently Played Tracks

On Radio: Simon Beale

1am - 4am

Email the show

Text 'HEART' to 82122

Simon Beale

Stay tuned...

Watch heart TV

  • Now playing: The best feel good music

More On Heart