Public File

Read about Ofcom's public files about Heart and commercial radio.

Heart 106.2 strives to operate within the conditions of its licence and the Code at all times and welcomes comments about its output which are considered at a senior level.

Should you wish to make any comments on our output, please send us a message . They will be considered promptly and we endeavour to respond to as many as we can, certainly where they raise substantive issues.

OFCOM requires that we maintain a public file. This contains further detail of the licence under which we operate.

News Bulletin schedule

Heart 106.2 broadcasts locally produced news bulletins hourly between 0600 and 1830 weekdays, and 0800 and 1200 at weekends. In addition to these, locally produced news, containing national content, is broadcast at 5am and 7pm weekdays and 6am, 7am, 12pm and 1pm at weekends.

News Stories - today's headlines news

The Heart 106.2 Newsteam

News bulletins on Heart 106.2 are provided by the news team at Global Radio.
The team is headed by Group Head of News, James Rhea

The news team comprises twenty broadcast journalists and is one of the largest in commercial radio. This team includes desk and 'roving' reporters, entertainment reports and a dedicated travel team.

The Heart 106.2 Programme Schedule

Programme Automation

There are 3 hours of automation between 0100 and 0400 Monday to Friday
On a Friday night there is 4 hours of automation between 2200 and 0200 (Saturday morning)
Saturday day afternoons between 1600 and 1900 is pre-recorded
Sunday morning is automated between 0000 and 0200
Sunday afternoons between 1200 and 1600 is pre-recorded

Local Programming

All programmes on Heart 106.2 are locally produced from within the transmission area.

Ofcom Localness Guidelines

Events / Charities support

Have a Heart  is Heart’s own charity whose aim is to make life better for disadvantaged children.  Working with national charity partners, it makes a direct impact on the lives of these children living in the areas that Heart broadcasts to. In previous years, we have supported Starlight Children's Foundation and Children's Hospices UK. From October 2011 – August 2012 we will be supporting ChildLine , the free phone and online service offering advice and support to children who would otherwise have nowhere else to turn.  

Have a Heart raises money through a variety of means, including the Have a Heart Appeal each Spring, overseas challenges, on-air fundraising initiatives (such as ‘Gain an hour, Give an Hour’, where we’re asking listeners to donate an hour of their salary or time to Have a Heart) and one-off events such as Have a Heart’s Moonriders, which saw presenter Toby Anstis and a team of Heart listeners cycle from London to Brighton at night.

We also act as media partner and supporter Cancer Research's Race for Life .  Cancer Research UK is the world's leading charity dedicated to beating cancer through research. We promote Race for Life across each of our Heart radio stations, supporting almost 200 events and 500,000 participants.

Heart 106.2's Playlist

Station Format

A melodic adult contemporary music-led service for 25 to 44 year old Londoners, supplemented with news, information and entertainment. The service should have a particular appeal to people in their 30's.

Read Ofcom's Station Format (PDF file)

Station Contact Details

Comment or Complain about the station

If you would like to comment or make a complaint about Heart 106.2, please email programming.enquiries@heart1062.co.uk  providing details of your comment or complaint, and our programming team will help with your enquiry.

If you are unhappy with the response you receive, you can complain directly to the regulator, Ofcom. Their website has full details about how to do this: www.ofcom.org.uk/complain/