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27 June 2017, 12:58
Are you plagued by the spinning wheel of death when you're trying to load a webpage when you're at home? This might be why.
The fastest - and slowest - areas for broadband speed in the UK have been revealed and it looks like parts of Scotland are seriously behind.
A new study conducted by consumer organisation Which? looked at the best and worst regions for internet connectivity speed (using Speed Checker Ltd from January to March 2017) and found that the three slowest regions are all in Scotland.
However, it's not just the Orkney Islands, Shetland Islands and Highlands that are falling seriously behind. Ryedale in Yorkshire and Purbeck in Dorset made it fourth and fifth on the list of areas with slowest broadband.
On the other hand, if you live in Tamworth in Staffordshire, Reading or Adure in West Sussex then you're broadband speed is some of the fastest in the country.
The minimum download speed proposed under the Government’s Universal Service Obligation is 10Mbps, but the study found that the average test in 12 local authority areas didn’t reach this speed.
The study highlighted that although some of the slowest download speeds are coming from rural areas, many of the bigger cities are also falling behind on the national average.
Five London boroughs - Southwark, Westminster, Lambeth, Hackney and the City of London, were found to be transmitting 17Mbps, far below the national average.
Alex Neill, Which? managing director of Home Services, said: "Far too many households across the UK are suffering from slow broadband speeds, which can stop you being able to carry out essential daily tasks.
"We are encouraging everyone with broadband to use our speed checker so people can see if they are getting the speeds that they’ve been promised by their provider and find out how to complain if their speed is too slow."
A Department for Culture, Media and Sport spokesman said: "Superfast broadband is now available to 93% of the UK, and we are reaching thousands more homes and businesses every week.
"These figures don’t show what broadband is available – they show many people haven’t taken up speeds that are already available to them.
"Thanks to the Digital Economy Act passed last month, we will now directly ensure universal access to high speed broadband for the whole of the UK."