Latest Police Complaints Figures For Norfolk and Suffolk

New figures released today show the number of complaints and allegations made against police officers in Norfolk and Suffolk over the last year.

New figures released today (Wednesday, October 24) show the number of allegations made about Police Officers:


In 2010/2011 there were 636 allegations made against police officers in Norfolk.

In 2011/2012 it is 740 - an increase of 16% 

The number of complaints cases recorded in 2010/2011 was 550

In 2011/2012 it is 498, which is down 9%



In 2010/2011 562 allegations were made against police officers from Suffolk

In 2011/2012 its 475 - a decrease of 15%

The number of complaints cases recorded in 2010/2011 were 336.

In 2011/2012 its 261, which is down 22%


"Norfolk Constabulary is pleased that the number of complaints recorded has fallen in the past year, from 550 in 2010/11 to 498 in 2011/12; however we will not be complacent and we have introduced a series of measures to continue to improve how we deal with those complaints we do receive. This includes the setting up of a Performance Improvement Unit, running master classes for those officers with recurring complaints and stronger management intervention.

“We have an open door policy which has seen us reach out to members of the community, helping them to understand the police complaints system and making it easier for them to register their complaints by opening complaint access points away from police premises.”


“Suffolk Police welcome the IPCC report that relates to all complaints received and completed to the end of March 2012. 

“In considering the appeals data, Suffolk Police have reviewed and reflected on the reasons that the appeals have been upheld. Organisationally we are always willing to develop and learn and have therefore incorporated much of the IPCC feedback into the training of our investigative team.

“Norfolk and Suffolk Professional Standards Department have developed a quality assurance framework, which is now a fully embedded ethos within the department. I am confident that with these measures in place, our performance will improve over the next year.”

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