Tell us your Broadband problems!

New rules mean internet providers have to tell you how fast your broadband speed is, not how fast it could be - like they do at the moment.


People In Norfolk could soon be paying less for internet and broadband.

Communications watchdog Ofcom's making providers tell you how fast it's going to be instead of how fast it COULD be.

Some people in more rural parts of the county dont get any service and others a very slow one.

Norfolk County Council are holding a session on Thursday for you to tell them how broadband speed affects you.

Its happening between 2-4pm in the Edwards Room at County Hall. Registration starts at 1.30pm.

People interested in going along and sharing their views should contact Laura Childs on 01603 224295 or emailing laura.childs@norfolk.gov.uk

Their Caron O'Kane, Head of Information Commiunication and Technology says people should know what they can get; "children rely on good internet access to help with their homework, businesses realy on it to sell thing, for example a small hotel could use it to take bookings.

"They should be told if they package they've paid for isn't going to do what they thought it would."

You can register your interest in getting faster broadband at www.broadbandnorfolk.com

The County Council also want to try and improve the mobile phone coverage in Norfolk.

Philip Duigan, from the action group says  "we also want to hear from people who work in areas like healthcare, social care and the voluntary and public sectors, for many of whom no mobile phone reception could really impinge on their ability to do their job effectively."

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