Kettering: Hospital Moves To New Computer System

Kettering General Hospital is asking patients to be aware there could be short delays in checking in for appointments over the next couple of weeks due to a changeover to a new computer administration system.

Heart understands the hospital is changing over to the new system this weekend starting tonight (Saturday, Feb 23), with all areas up and running by Monday, February 25. 

When staff start to use the new system next week there may be short delays in booking people onto the hospital’s patient administration system in front door locations such as outpatients, maternity, and A&E, because staff are getting used to using the new software and may, at first, be a little slower than normal.

Mike Smeeton, Director of Strategy and Partnerships at KGH told Heart: "The hospital’s current patient administrations system is 12 years old and we have been looking to replace it for some time.

We now have a product that will enable us to use less paper forms and record information more efficiently directly onto the computer system.

It will be a big benefit for the hospital, which deals with more than 300,000 patients appointments each year, because it will enable us to more easily keep all this ‘paperwork’ together electronically."

Mr Smeeton added: "But clearly whenever you switch to a new system it takes a little time for staff to get used to it which is why we are asking people to be patient and to bear with us when they book in with us over the next few weeks."

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