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The health board in North Wales has responded to calls for a community hospital to be re-opened amid reports that ambulances are queueing at larger hospitals, because there are too few beds.
One listener from Flint, Jenny Leach has told Heart her 90 year old mother was last week taken from Flint, to Ysbyty Glan Clwyd in Bodelwyddan, before then being taken to the Maelor in Wrexham, to receive treatment she would usually have recieved in her own town.
It's as the Betsi Cadwaladr University Health Board close a number of small hospitals across North Wales.
Here's the statement the Board have presented to Heart:
"Due to patient confidentiality, we are unable to comment on individual cases. However, we would like to apologise to the patients who have experienced long waits at our A&E Departments over the last few weeks.
We are experiencing increased attendances to our three main hospitals with periods of high demand, which causes difficulties in ensuring patients move through the hospital system in the normal way. We would like to thank our staff for their dedication in ensuring care is delivered during these difficult circumstances.
The planned changes to community services, such as rolling out the home enhanced care service will provide alternatives to hospital admission and will therefore reduce pressure on emergency admissions and beds in acute and community hospitals. It is anticipated that this service will be introduced in the Flint area over the coming months."