Protests against Donald Trump have begun across Scotland ahead of his inauguration as the 45th president of the United States.
Students £264 Poorer By Not Complaining
Companies are ripping students off to the tune of £335 million a year because they are either too afraid to complain or do not know their rights, Ombudsman Services has warned.
The mediator's research found that almost eight in 10 (78%) students have encountered a problem with a company and lost money as a result, with energy, property and telecoms firms among the most likely culprits.
Of all students living away from home, around one in five (19%) has been overcharged for their gas or electricity bills, one in seven (14%) has paid bills from previous tenants and one in six (17%) has paid for damage they or their housemates did not cause.
A further one in 10 (10%) forgot to reclaim their tenancy deposit and one in 16 (6%) paid twice for the same service.
Such actions leave Scottish students around £264 worse off each year, the research claimed.
Yet despite being entitled to a refund, only one in four (25%) students actually bothered to complain.
Many said they remained silent for fear of intimidation (28%), while others were too embarrassed (26%) or simply could not be bothered (21%).
Chief Ombudsman Lewis Shand Smith called on more students to challenge unfair charges from companies.
"We want to ensure that all students are able to stand up for their rights and speak out when things go wrong - whether that is being asked to pay for a bill from a previous tenant or paying for damage they did not do,'' he said.
"Students should not be losing money, simply because they don't know their rights or are not making a fuss.''
To help students address any problems, Ombudsman Services has issued its Know Your Rights Guide, which can be found here:
The head of under-fire ScotRail has quit after just 18 months, according to reports.
A man has been arrested and charged with attempted murder after a firearm was discharged in an Edinburgh suburb.
Gymnast Dan Keatings has announced his retirement from the sport.
Most Viewed Pictures On Heart
Recently Played Tracks
To listen live, choose your preferred location:
Deposit £10 to get a £40 Welcome Bonus - That's £50 to play bingo, slots and more!*
Over 50 tracks to make you feel-good. New album out now...
Find your local four day weather report here.
Make Heart the soundtrack to your day and you could be a winner with great prizes up for grabs throughout the day.
Find out more about some of the companies advertising on Heart Scotland- East.