East: Big Increase in Ambulance Calls

The East of England Ambulance Service are investigating why they had a big increase in emergency call outs over the weekend.

They dealt with nearly 3,000 emergency calls on Saturday – a rise of nearly 30% on the last Saturday in March last year.

On average over the day more than two calls came in every minute with a peak in demand between 12pm and 9pm.

EEAST managers say they will be analysing the day’s activity in a bid to pinpoint reasons for the rise in both emergency and OOH calls but that there was no immediately obvious single cause, although the warm weather could be a factor.

Alan Murray, Director of Service Delivery, said: “It is of course a challenge when demand rises so significantly and unexpectedly but our staff and volunteers have done a fantastic job which meant a good service to our patients was maintained during the huge increase in pressure and I’d like to thank each and every one of them.

“It is difficult to pinpoint a single cause at this time, there could be many complex factors, including the weather, but we will be looking into activity further to see if there is any pattern that could inform our ways of working in the future.”


East of England Ambulance

Missing Suffolk Schoolgirl Missing Suffolk Schoolgirl

Police are increasingly concerned for the welfare of a 15-year-old girl who went missing in the Kesgrave area on Thursday and are renewing their appeal to trace her.

Recently Played Tracks

On Radio: Matt Wilkinson

1pm - 4pm

Email the show

Text 'HEART' to 82122

Matt Wilkinson
  • Now playing: Non-stop hit music

Stay tuned...

Watch heart TV

  • Now playing: Non-stop hit music

Heart VIP


Autumn Weather

Find your local four day weather report here.

Listening To Radio Win With Heart

Make Heart the soundtrack to your day and you could be a winner with great prizes up for grabs throughout the day.

Follow Heart on Twitter