Thousands Left Without Phone Lines

Thousands of people haven't been able to make phone calls this afternoon

It's after a switch went faulty in Ipswich at around 1pm.

BT has been telling Heart that this would have affected around 65,000 lines in the area, with most being in Ipswich but that some users in surrounding places such as Woodbridge, Felixstowe, Halstead, Framlingham, Aldeburgh, Aldeburgh and Earls Colne would have also lost service.

They say engineers have been working working urgently and restored the switch back into service at around 3.20pm.
 
BT says it would like to apologise for any inconvenience caused whilst this urgent repair work was carried out.

Recently Played Tracks

On Radio: Kat Shoob

10pm - 12am

Email the show

Text 'HEART' to 82122

Kat Shoob

On TV: 2000s: The Quiz

10pm - 12am

Watch heart TV

  • Clean Bandit ROCKABYE FT. SEAN PAUL & ANNE-MARIE

    Now

  • Chainsmokers CLOSER FT. HALSEY

    23:24

  • Nevada THE MACK FT. MARK MORRISON & FETTY WAP

    23:22

  • Neiked SEXUAL

    23:19

    iTunes

Heart VIP

Local

Autumn Weather

Find your local four day weather report here.

Listening To Radio Win With Heart

Make Heart the soundtrack to your day and you could be a winner with great prizes up for grabs throughout the day.

Follow Heart on Twitter