Thousands Left Without Phone Lines

Thousands of people haven't been able to make phone calls this afternoon

It's after a switch went faulty in Ipswich at around 1pm.

BT has been telling Heart that this would have affected around 65,000 lines in the area, with most being in Ipswich but that some users in surrounding places such as Woodbridge, Felixstowe, Halstead, Framlingham, Aldeburgh, Aldeburgh and Earls Colne would have also lost service.

They say engineers have been working working urgently and restored the switch back into service at around 3.20pm.
 
BT says it would like to apologise for any inconvenience caused whilst this urgent repair work was carried out.

Recently Played Tracks

On Radio: Simon Beale

1am - 4am

Email the show

Text 'HEART' to 82122

Simon Beale

On TV: 18 Sleeps Til Santa!

2am - 3am

Watch heart TV

  • Band Aid Do They Know It's Christmas?

    Now

    iTunes

  • Chris Rea Driving Home For Christmas

    02:14

    iTunes

  • Tom Jones & Cerys Matthews Baby It's Cold Outside

    02:06

    iTunes

  • John Lennon , Yoko Ono Happy Christmas (War Is Over)

    02:03

    iTunes

Heart VIP

Local

Autumn Weather

Find your local four day weather report here.

Listening To Radio Win With Heart

Make Heart the soundtrack to your day and you could be a winner with great prizes up for grabs throughout the day.

Follow Heart on Twitter