999 Skype Trials In Oxfordshire And Berkshire

People calling 999 for an ambulance in Berkshire and Oxfordshire could soon be assessed over Skype.

A trial by the South Central Ambulance Service will see some doctors use the app on smartphones to make decisions about a patient's condition.

It would only be for people who don't have a life-threatening condition.

A spokeswoman for SCAS said: "This was initially started at certain nursing homes who were frequent callers to our service. This enables both the patient and the trained clinician within the clinical co-ordination centre (where 999 calls are received) to see each other.

"This gives the clinician more information when they are assessing the patient as they can see the patient and view the injury severity, symptoms, etc.

"The patient can see the clinician which improves the experience of the assessment they receive.

"There are some injuries or conditions that are more challenging to assess over the phone with no visual aid and this trial provides increased patient safety during a telephone assessment."

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