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Betsi Cadwaladr University Health Board has apologised for “unacceptable” mental health failings in Bodelwyddan.
The Board says it was made aware of “serious concerns” about how patients were being treated at Tawel Fan Mental Health Unit at Glan Clwyd Hospital.
The report was immediately passed to North Wales Police, who have decided there’ll be no criminal proceedings against members of staff responsible.
Chief Executive of Betsi Cadwaladr University Health Board Professor Trevor Purt said:
“We want to be open and honest about what happened on the Tawel Fan mental health ward at Glan Clwyd Hospital. That is why we are making public the independent report into the care and treatment of the patients on the ward prior to the ward’s closure in December 2013.
“In addition to the urgent actions taken when the concerns were escalated to the Board, we have prioritised a range of work to prevent anything like this from happening again.
“On behalf of the Health Board, I am extremely sorry that we let our vulnerable patients and their families down so badly.
“The treatment of some patients on the ward described in the report was shocking, inexcusable and unacceptable and we acknowledge the immense distress that the families are feeling.
“Now that the Police investigation has concluded, we will resume our own internal disciplinary processes that were deferred as a result of the Police investigation as a matter of urgency.”