Noise Call Out Service Extended

If where you live gets a bit noisy during the night, it's now ever easier for you to make a complaint.

A call out service - which is run by the University of Hertfordshire and Welwyn & Hatfield borough council - is being extended, as students start to celebrate the end of their exams.

For three weeks from May 16th you can now call the service between Sunday - Thursday, 10pm-3am - aswel as on Friday and Saturday nights.

The council has powers to deal with noise that causes disturbance from many different sources including houses, pubs and factories, parties, animals, and car and house alarms. Officers will be available to respond to calls about any noise complaints during the extended service.

“Some instances of noise nuisance can be resolved by a request to simply ‘turn the volume down’ but where necessary, we have powers to intervene, mediate and – if necessary – take action,” said Councillor Mandy Perkins, Executive Member for Planning and Environmental Health.

“For the end of exam period, we have worked with the University to provide an extended service. We hope this will address residents’ concerns that end-of-exam boisterousness doesn’t become a cause of distress and upset.”

David Ball, Dean of Students at the University, said: “Following the success of the pilot project to extend the noise service last year, the University is pleased that it is able to continue working with the Council to address residents’ concerns about noise.”

Contact numbers for residents

  • Welwyn Hatfield Borough Council Environmental Health – 01707 357242 (office hours)
  • Extended call out service - 0800 1114484 (16 May-5 June, Sunday to Thursday, 10pm-3am)
  • Operation Reprise - 0845 3300222 (year round, on Fridays and Saturdays 10pm-3am)



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