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Reps from a train company have got to appear before a local council committee today because bosses don't think the firm's performance has been good enough.
First Capital Connect's appearance at St Albans District Council comes after a power failure on May 26th left many commuters stranded for hours on a hot and cramped train.
The First Capital Connect train broke down between St Albans and London, prompting complaints from passengers and a demand for adequate compensation.
Councillor Robert Donald, Chair of Scrutiny at St Albans District Council has invited First Capital Connect’s Managing Director Neal Lawson and Integration and Partnership Manager Larry Heyman to answer questions about the breakdown, and how service can be improved.
Also attending will be Martin Frobisher, Route Director, East Midlands for Network Rail.
Local residents were invited to submit their questions to councillors, who will be putting these forward to representatives on their behalf.
Councillors and train reps will meet in St Albans from 7pm.