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Heart's Feel Good Weekend with Zoe Hardman 9am - 12pm
Avon and Somerset police are warning us about a new credit card scam.
Victims get a call from fraudsters who claim to be from their bank. They then talk from the following script.
“I’m (name) calling from the security and fraud department. You're card has been flagged for an unusual purchase pattern and I’m calling to verify. This would be on your Visa card which was issued by (name of bank). Did you purchase an anti-telemarketing device for £497.99 from a marketing company based in London?"
When the card holder says no the script continues....
"We will be issuing a credit to your account. This is a company we have been watching and the charges range from 3297 to £497, just under the £500 purchase pattern that flags most cards. Before your next statement the credit will be sent to (gives address of the card holder) is that correct?"
The card holder says yes and the script continues...
"I will be starting a fraud investigation. If you have any questions, you should call the 0800 number on the back of your card and ask for security. You will need to refer to this control number"
The card holder is then given a 6 digit number.
"I need to verify you are in possession of your card"
At this point the caller asks for the 3 digit security number on the back of your card and when you have read it to them they confirm it is correct.
That is the information they need to shop online.
An Avon and Somerset police spokesman told Heart “Your bank would never ask for these details as they already have them. There's no need for anyone to be giving them out. You should refuse and then contact your bank immediately. They may have found a receipt with you other details on, they won't have that 3 digit security code and that’s what they’re after, it's the last detail they need.