Nearly Half Of Cambridge Trains Fail
16 October 2018, 09:31 | Updated: 16 October 2018, 10:07
Almost half of trains have been delayed or cancelled at Cambridge Station...since the start of the year.
Last month the Government commissioned a review of Britain's railways which will consider all parts of the network, including accountability, the franchising system and value for money.
Which? managing director of public markets Alex Hayman said:
"Passengers have told us reliability is hugely important to them.
People have been left deeply frustrated at the unacceptably high levels of delays and cancellations which impact on their everyday lives.
Passengers must be at the centre of the forthcoming Government rail review, it must look at performance targets to drive improvements in punctuality and reliability for passengers.
The review must not be used as an excuse to delay real action to improve passengers' experiences on the trains today. As a first step, the Government must introduce fully automatic compensation, ensuring more passengers get the money they are owed."