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27 March 2014, 12:36
England's Chief Inspector of Hospitals, Professor Sir Mike Richards, has published his first report on the quality of care provided by Royal Cornwall Hospitals NHS Trust.
While many of the services are delivered to a good standard, and while recognising the progress and improvement at the trust over the last two years, Sir Mike's inspectors conclude that overall the trust requires improvement.
The inspection team found that generally services at the trust's three hospitals were effective, caring, and well led.
But the main Royal Cornwall Hospital at Treliske needed to improve to be safer and to be more responsive to patients' needs.
They examined the care provided in accident and emergency, medical care (including older people's care), surgery, intensive/critical care, maternity and family planning, children's care, end of life care and outpatients. Inspectors also visited all three hospitals unannounced in one weekend.
The full reports are available at: http://www.cqc.org.uk/directory/ref
Across the trust, the inspection team found areas of good practice.
At Treliske Hospital these included:
Inspectors said that the trust should improve in the following areas:
Patients were not always being discharged, or admitted to critical care, in a timely way due to a lack of available beds in other areas of the hospital.
The trust needs to plan and deliver care safely and effectively, involving the trust's partners to ensure that pressures and shortfalls in capacity are managed across the wider community.