FAQs

Welcome to the Heart - frequently asked questions area.

At Global we believe the best experiences are shared. So we want our customers to share their experiences with us. Whether it’s feedback, a question or a complaint, the Global Customer Support team are here to help. To contact our customer service team, please use the ‘Support’ or ‘?’ button on the screen. If you prefer to speak to us – the team are here to help Monday to Friday 8am to 7pm on 0333 200 2000 (we are closed on public holidays). 

*Global Customer Support

If you want to contact our customer support team, please use the ‘support’ or ‘?’  button on the screen or go to the Help pages where you can find FAQs. If you prefer to call us we are on 0333 200 2000, open Monday to Friday 8am to 7pm (we are closed on public holidays).

*I'd like to email a DJ, how can I do that?
To contact your favourite presenter on Heart go to the shows section of the website.
 
*How can I advertise on the radio or online?
If you are interested in advertising please use our Advertise with Us page . Our sales team will be happy to discuss your needs and offer you suggestions on how to get your message to the right people, at the right time, at the best price.
 
*Can I request a song dedication?
All dedications should be sent in via the DJ homepages to ensure that your favourite presenter will see it immediately. Click here to see who is on air now. Remember you can also send a dedication by text.

*Will you sponsor my charity event?
We have our own charity here at Heart, Have a Heart. This raises thousands of pounds for many projects every year. We concentrate all our resources on supporting these projects.

Sales Team – Current Vacancies

Do you have sales, creative, sponsorship and promotions or administrative skills? Have a look to see what vacancies we have here or at other sites in our group

We may not have anything available right now, but get ahead of the game and tell us where you live, what you have to offer and why we should grab you whilst we have the chance.

To find out more about the type of jobs we have available click here