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23 December 2015, 06:00 | Updated: 23 December 2015, 10:29
The Winter Wonderland and Ice Rink in Colchester has been forced to close down due to the unseasonably mild weather.
It only opened 25 days ago but has been unable to open on six of those days.
About 5,000 people are thought to have booked tickets to attend between now and January 3.
But attraction bosses Reflective Ice said it had become financially impossible to continue operating.
It comes as the chances of a white Christmas look slim with the country bracing itself for Storm Eva after a period of unusually mild temperatures.
The company said it had to close due to "unseasonably high temperatures and strong winds throughout November and December''.
Staff have begun dismantling the site which included fairground attractions and festive stalls.
The statement said: "After taking legal advice, Reflective Ice Ltd is going into liquidation and has begun the process of appointing administrators.
"This decision has been taken with deep regret as it will have a major impact on its staff, partners and customers.
"Reflective Ice Ltd sincerely thanks their staff, customers, business partners and supporters.
"There has been a huge amount of support for the ice rink in Colchester and on social media. This is a very sad day for Reflective Ice Ltd.''
Colchester Winter Wonderland and Ice Rink have issued the following statement on ticket claims:
LB Insolvency is assisting Reflective Ice Ltd with the liquidation process and are collating information regarding bookings made by members of the public and can confirm the following:
1. Reflect Ice Ltd will not be in a position to honour bookings made.
2. Customers who have paid by credit card should contact their credit card company to obtain a refund.
3. The position regarding debit cards varies depending on the contractual terms of the individual card companies. Customers who have paid by debit card should contact their card supplier to establish whether they can obtain a refund.
4. Unfortunately where a refund is not available, those customers will be unsecured creditors with claims against the company "Reflective Ice Ltd". This situation will also apply to a small minority of customers who have paid by cheque or by cash.
Any enquiries should be lodged by email to firstname.lastname@example.org