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Heart followed Colchester social worker Vicki Moss for a day at work
To make sure social workers are safe, they log in and out with staff at the office, so people know where they are and who they're seeing.
Vicki pays one of two visits to a young person in her care, who's living in sheltered accomodation near Clacton
Vicki speaks to Jacob, making sure he's got no problems and is happy with her assessment of his case which has to be submitted to her managers.
Vicki returns to the office in Colchester where she'll spend the afternoon on back up support, making sure there's someone there if any of the young people in care have an emergency or need help.