On Air Now
Heart Breakfast with Jamie Theakston and Lucy Horobin 6:30am - 10am
21 April 2015, 12:23 | Updated: 21 April 2015, 12:42
The Ambulance service say this year ALONE - they've already had calls from a man on a diet in Hitchin, who said he was feeling lethargic after trying to slim.
In Peterborough - they had a call from someone who was complaining their shoes were TOO small for their feet.
Other inappropriate calls include:
The Trust say they receive on average around 2,500 calls a day. However, not all of them are life-threatening or require emergency care.
Bosses from EEAST are also advising the public that such inappropriate or prank calls could divert ambulance resources from genuine emergencies such as cardiac arrests, strokes and patients with breathing difficulties.
Over the last two years, the Trust has received 1,248 hoax calls and front-line crews have attended almost half of those, believing them to be genuine emergencies, according to new figures.
Gary Morgan, Regional Head of Emergency Operations Centres, said:
"We're an emergency service and our front-line staff are trained to save lives. However, sadly, some of the calls we receive are not even medical related and we will refer hoax calls to the police.
We prioritise all life-threatening calls to get the quickest possible response. However, that response can be affected if our call handlers and front-line staff are dealing with inappropriate 999 calls.
We would strongly urge people who think it is funny to make a prank call to stop and think about the potential consequences."
The Trust today launches a new video behind the scenes of one of our emergency operation centres to show people how 999 calls are answered and prioritised and what patients can do to help us.
To view the video, click HERE