Heart Kent - Leeds Castle Comp - 21st July

19 July 2018, 10:36 | Updated: 19 July 2018, 13:20

T&C's for 21st July Leeds Castle, Saturday Breakfast Comp

Leeds Castle 
Heart Kent
21st July 2018 

1.    The following rules (“Rules”) together with Global Radio’s ("Global Radio") general competition terms and conditions (the “Terms and Conditions”) (which can be at found http://www.heart.co.uk/terms-conditions/competition/) apply to ‘Leeds Castle’ radio competition ("the Competition") which will run on Saturday the 21st of July 2018 during the Saturday Breakfast show. The "Radio Station" is Heart Kent.

2.    Anyone who enters the Competition (an “Entrant”) will be deemed to have understood these Rules along with the Terms and Conditions and will be bound by them.  The Terms and Conditions are available on request from the Radio Station.

Details of the Competition:

3.    To enter the Competition an Entrant must answer a question asked during the Saturday Breakfast Show on Saturday 21st July 2018. Text entry will open and close on Saturday 21st July as directed by the Saturday Breakfast presenter, Jonny Meah.

4.     Entrants need to answer a question for their chance to win.

5.    One winner will be selected at random from all correct and eligible entries. The winner will be notified by telephone or email.


6.    Entrants must be age 18 or over.

7.    Entry is restricted to one entry per person; duplicate entries will be removed. 


8.    One winner will receive a Segway Tour for 4 people.

9.  This prize cannot be used or exchanged for any other goods or services and there is no cash alternative. 

10.  For the avoidance of doubt, in the event that (i) the Prize cannot be taken by a winning Entrant for any reason beyond the control of Global or Leeds castle, (ii) the Prize is returned as undeliverable, (iii) the winning Entrant fails to respond to a Prize notification within 28 days or (iv) the winning Entrant declines the Prize then the winning Entrant will be disqualified and an alternate winning Entrant may be selected. Leeds Castle will get in touch with the winner to arrange delivery of their prize.

11.  Global reserves the right to substitute the prize at its absolute discretion.


Segway T&C’s


Terms and Conditions

·         The minimum age is 13. There is no maximum age limit.

·         Riders aged 14 to 16 must be accompanied on the tour by a responsible adult

over 18 years of age.

·         Minimum weight is 45kg (7stone / 100lbs).

·         Maximum weight is 110kg (17½ stones / 245 lbs).

·         Weights above and below these are outside the safe working capabilities of the

Segway. We reserve the right to weigh riders if we feel it necessary.

·         All riders are required to wear helmets which will be provided.

·         Tour bookings are time specific. It is the customer’s responsibility to arrive on

time on the correct date.

·         If you arrive too late to join your tour you may not be able to participate and all

payments may be forfeited.

·         Tours are subject to cancellation at short notice if weather conditions are not

suitable. See cancellation policy below.

·         A refund will only be issued if the tour cannot be rescheduled, subject to cancellation policy

·         A refund will only be issued if the tour was booked and paid for directly with

Southern Segway.

·         Bookings made using 3rd party and “Experience Days” voucher companies will

be rescheduled.

·         Remember to dress appropriately for the weather conditions on the day.

·         This experience is not suitable for pregnant women.

·         It is your responsibility to inform the staff of any disability or prior injuries before taking part.

·         You will be required to read and sign a statement of risk before participating on

the day. This will be witnessed by a member of staff. False information could

affect your safety and invalidate your insurance.

·         Secure footwear should be worn (trainers, light walking boots, etc. but not flip-flops please).

·         Ladies, may we suggest you consider wearing a sports bra as the track’s can be a

little bumpy at times.

·         Riders must be comfortable standing for the duration of the tour.

·         The rider should be able to shift their weight & be comfortable leaning slightly from side to side and be capable of stepping on and off the Segway PT when required without assistance.

·         3rd party experience day vouchers must be brought with you on the day.

·         If you book though an experience day company and do not present your

voucher upon arrival you will be required to pay the full price to be able to


·         Tour voucher expiry dates are fixed. The expiry date is the date by which the

tour must be taken, it is not a booking date. Bookings made using vouchers past

their expiry date will be at the director’s discretion and subject to a £10.00 per

person surcharge.

·         We do not make refunds on Gift Vouchers under any circumstances.

Cancellation Policy


Should you need to cancel a confirmed tour booking the following policy applies:


·         More than 7 days notice – Option to reschedule tour date or request refund of

total paid.

·         Less than 7 days but more than 48 hours notice – Option to reschedule tour date

only. No refund unless tour places are resold.

·         Less than 48 hours notice – No option to reschedule or refund unless tour

places are re-sold. Reducing booking size without the above notice – Liable for

full payment of original booking.

·         A refund will only be issued if the tour was booked and paid for directly with

Southern Segway. Bookings made using 3rd party and “Experience Days”

voucher companies will be rescheduled subject to the above restriction.

Should we need to cancel due to poor weather or other unforeseen

circumstances the following applies:-


·         If we cancel the tour due to bad weather or safety reasons we will under no circumstances offer a refund, we will re-book the tour only if we can not meet your desired change of tour date we will then refund the tour cost. We cannot be held liable for bad weather / safety cancellations.

·         A refund will only be issued if the tour was booked and paid for directly with

Southern Segway. Bookings made using 3rd party and “Experience Days”

voucher companies will be rescheduled.

·         Our policy is to refund the cost of the tour only. We cannot be held responsible

for any travel arrangements or costs that may be incurred on your part.