Heart London: Universal Orlando on-air

13 October 2018, 00:01 | Updated: 15 October 2018, 10:18

Terms And Conditions

Heart London Breakfast Promotion

Universal Orlando Resort on Heart London, October 2018


The following rules (“Specific Rules”) together with the general competition terms and conditions (which can be found at http://www.heart.co.uk/terms-conditions/ ) (the “ Competition Terms and Conditions”) of Global (as defined in the Competition Terms and Conditions apply to ‘Universal Orlando Resort’ radio competition (the “Competition") which will run from 15/10/18 to 19/10/18 on Heart (the “Radio Station”).
Anyone who enters the Competition (an “Entrant”) will be deemed to have read and accepted the Specific Rules and the Competition Terms and Conditions and will be bound by them.

Details of the Competition:

To enter the Competition an Entrant must send a text message to the number given out on air when prompted by the presenter. Text messages will be charged at standard network rates.
The opening and closing times of the Text Message Line will be given out on air.
From all texts received, one entrant will be selected at random to play each day.
An entrant that is selected to play must give an answer to each question asked, they cannot pass on any of the questions.
If the first entrant doesn’t answer 3 questions correctly within the allocated time, they will not be deemed a winner and another entrant will be selected at random to play and so on, until a winner is awarded with the prize.
All Entrants selected to play will be required to talk to the presenter(s) and if deemed a winner, the conversation will be played on-air.
If the caller fails to answer a return call from Global, is driving at the time of the call and is unable to pull over or cannot continue the call for any reason the call may be terminated and another Entrant selected at random.


Entrants must be aged 18 years or older.
Entry is restricted to UK residents only.
Entry is restricted to one entry per person; duplicate entries will be excluded from the Competition.


5 x winners will win a seven-night holiday for four to Universal Orlando Resort™ in Orlando, Florida including:

Return airfare to Orlando, Florida
Ground transportation between the airport and hotel in Orlando
Accommodations on-site at the all-new Universal’s Endless Summer Resort (Opening Summer 2019)
Admission to both Universal Studios Florida ™ and Universal’s Islands of Adventure™ theme parks, plus Universal’s Volcano Bay™ water theme park
Tickets to Blue Man Group at Universal Orlando Resort™

Trip must be completed by October 12th, 2019 or Prize will be forfeited.
The accommodation is based on one room, quadruple occupancy, room and tax only.
If the winner wishes to take the prize before the Endless Summer Resort is open, it will be arranged for them to stay at another on-site hotel as determined by Universal Orlando in their sole discretion.
Park Explorer tickets for admission to Universal Studios Florida and Universal’s Islands of Adventure theme parks and Universal’s Volcano Bay water theme park, for Winner and up to three Guests; and admission to one Blue Man Group Show (exact date and time to be determined by Universal Orlando in their sole discretion) will be included.
Travel dates and arrangements are subject to air travel, holiday, blackout dates, and other prize and travel restrictions.
Travel dates are subject to Universal Orlando and Sponsor approval. Reservations are subject to availability.
Trip must be booked at least sixty (60) days prior to intended departure date.
All elements of the Prize must be redeemed at the same time, and no changes will be permitted after confirmation of any redemption.
If Winner is between the ages of eighteen (18) and twenty-one (21), he/she must be accompanied by an adult of at least twenty-one (21) years of age in order to check into the on-site hotel.
Unless child or ward of Winner or one of the allotted Guests, each Guest must be eighteen (18) years of age or older as of the date of departure and must travel on the same itinerary and at the same time as the Winner.
Prize consists only of the elements expressly set forth above; no other elements or expenses (including, without limitation, insurance, meals, unspecified ground transportation, phone calls, baggage, gratuities, incidentals, souvenirs, gasoline, etc.) are included in the Prize and all such expenses are the sole responsibility of Winner.
Any costs incurred in addition to the prize package elements listed shall be incurred at the winner’s and/or their guests expense including but not limited to: food, drinks, transport, telephone charges, rooms service, laundry service, optional excursions, tips, souvenirs and any other incidental expenses.
Open tickets may not be issued and stopovers are not permitted. Travel arrangements must be made through Universal Orlando.     
This prize is non transferrable or refundable
Departure date and accommodations are subject to availability.
There is no cash of other alternative to the prize in whole or part.
Travel insurance will be processed once the winner has booked the dates of their travel. If the winner decides to extend their trip at their own expense, only the first seven nights will be covered by supplied Travel Insurance. The winner will need to obtain travel insurance to cover their extended period. The winner and travelling party are responsible for meeting any costs related to obtaining cover for any pre-existing medical conditions.
If Winner elects to partake in any or all portions of his/her Prize with fewer than the allotted number of Guests or no Guest, the Prize will be awarded to Winner and each participating Guest and any remainder of the Prize will be forfeited and shall not be subject to further or alternative compensation.
Winners will be responsible to apply and purchase their own ESTA visas.
Flights are a round trip economy class air transportation for Winner and up to three (3) Guests from a major commercial airport near Winner’s home (as determined by Universal Orlando in their sole discretion) to Orlando, Florida.
Prize does not include transfers to and from the airport in the UK.
All Activities and Hotel reservations are subject to availability and will be agreed at time of booking.
Holiday(s) and holiday components may not be sold, traded, transferred, and rescheduled to dates not within the fulfilment period set forth above, or refunded.  Holiday(s) is/are not redeemable for cash.
The winner and each guest must have (at the time of travel) a valid passport for at least six (6) months after arrival in the US and all necessary visas or other required documentation to comply with applicable immigration or other travel regulations.
Global cannot be responsible for any unforeseen cancellations of flights or other arrangements.
Global reserves the right to substitute the prize with another prize at its absolute discretion.