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15 January 2020, 11:51 | Updated: 15 January 2020, 11:57
The Duke of Cambridge melted hearts with the sweet gesture.
Among the people being awarded with an MBE was Alex Duguid, a sign language interpreter who has worked for famous TV shows such as Emmerdale and Coronation Street.
On Tuesday, as he met Prince William to accept his award, the Duke of Cambridge surprised everyone as he used sign language to say: "Congratulations, Alex."
Alex looked delighted as he signed back to the Prince: "Thank you".
Sharing the moment on their Instagram page, Kensington Palace wrote: "Today The Duke of Cambridge used British Sign Language to congratulate Alex Duguid MBE, as he presented him with his honour at Buckingham Palace.
"Alex has been the face of popular British TV shows Emmerdale and Coronation Street for its deaf audience for decades, as a British Sign Language (BSL) interpreter.
"He is an example of how profoundly deaf people can have an impact on their community, their peers and their country. He is passionate about BSL and the need to promote and protect it.
"Alex has spent the past thirty years giving up his time raising hundreds of thousands of pounds towards community projects benefitting South Tyneside’s deaf community, and teaching BSL classes through the organisation Signature, helping hundreds of people communicate with deaf people — visit @signaturedeaf to find out more about their work."
Royal fans were left in awe of the Prince's kind gesture, with one commenting: "That's so sweet. Prince William will be an amazing King."
Another wrote: "That is such a lovely thing to do from the Duke."
This heartwarming story comes after a turbulent week for the royal family after Prince Harry and Meghan Markle announced they were stepping down as "senior" royals.
Following the news, which they shared on social media, a royal summit was called at Sandringham with the Queen, Prince Charles, William and Harry in attendance.
Following the meeting, the Queen released a statement updating the public on the Duke and Duchess of Sussex's future.