Firm To Recruit 190 Customer Service Advisers

18 November 2016, 11:43

A customer service company is to recruit up to 190 people across four sites in Scotland by the end of the year.

Webhelp will hire full-time customer service advisers and team leaders at its west coast sites in Glasgow, Kilmarnock, Greenock and Dunoon.

The firm said more workers are required due to a combination of increased business from existing contracts and new clients.

The recruitment drive follows the creation of 80 jobs for its Falkirk site last month and 14 new positions in Rothesay earlier this month.

David Turner, CEO of Webhelp UK, said: ''Scotland has a great reputation for customer service and that is because of the people; we are lucky to have some of the very best.

''The talent we have here is why we are increasing business with our existing clients and adding more top-flight European companies to our growing and fantastic client list.

''We have a wonderful team at Webhelp and I am very proud that we represent some of the country's best known and most prestigious brands.''

Between now and the end of the year, the firm is looking to recruit 40 people in Kilmarnock, 45 in Greenock, 15 in Dunoon and 86 in Glasgow.

The company, which has its headquarters in Paris and employs 35,000 in 26 countries, works with Sky, Shop Direct, Bouygues, Direct Energie, KPN, Vodafone, La Redoute, Michael Kors and Valentino.