T&Cs: Win tickets to ‘Heart Live with Ed Sheeran’ - HEART NETWORK

2 November 2018, 00:01 | Updated: 14 November 2018, 15:37

Ed Sheeran is performing a VERY special gig for Heart listeners
Ed Sheeran is performing a VERY special gig for Heart listeners. Picture: Getty

Ed Sheeran competition T&Cs: Heart Network


1. The following rules (“Specific Rules”) together with the general competition terms and conditions (which can be found at https://www.heart.co.uk/terms-conditions(the “Competition Terms and Conditions”) of Global (as defined in the Competition Terms and Conditions) apply to ‘Heart Live with Ed Sheeran’ radio competition (the “Competition") which will run weekdays from 05/11/18 – 16/11/18 on The Heart Network and selected Heart stations (The Radio Station).

2. Anyone who enters the Competition (an “Entrant”) will be deemed to have read and accepted the Specific Rules and Competition Terms and Conditions and will be bound by them.

Details of the Competition:

3. To enter the Competition an Entrant must listen for an Ed Sheeran song as directed by the presenter on air. Competition round times will vary across some Heart stations. Please enter as directed on air.

3.1 Listeners should then send a text message starting with the keyword as directed by the presenter on air to 82122 (the “Text Message Line”). Text messages will be charged at standard network rate.

3.2 Listeners must text in during the length of the song. If listeners text either before the start or after the end of the song, they will not be entered. Global Radio is not responsible for any latency experienced by your mobile phone network, which may delay the delivery of your text message to us. 

3.3 After the closing time, one entrant will be selected at random from all valid entries received until an entrant who entered during the correct time is selected and a winner is decided and prize is awarded.

3.4 All entrants selected to play may be required to talk to the presenter/s and a call may be recorded with the presenter/s and played on-air. If the caller doesn’t answer their phone, is driving at the time of the call and is unable to pull over, or cannot continue the call for any reason, the call may be terminated and another entrant selected at random. The Producer’s decision is final.

3.5 The number of rounds played each day is flexible and will be decided at the discretion of Heart. There will be a minimum of 1 and a maximum of 15 competition rounds each weekday. Competition rounds will be announced in advance by the presenter(s) on-air. Heart reserves the right to take the game off air for bank holidays, or at other times when programming output requires it. 

3.6 For the avoidance of doubt, each competition round is a separate round and the text system will be re-set after each round. 


4.1 Entrants must be aged 18 years or over.

 Multiple entries are permitted


5.1 The prize is two tickets to ‘Heart Live with Ed Sheeran’ at a secret location in London on Monday 19th November.

5.2 The prize is two tickets to ‘Heart Live with Ed Sheeran’ only. Travel to and from London and overnight accommodation are not included.

5.3 Winner ‘tickets’ will take the form of names on a guestlist. No physical tickets will be sent to winners. Winners will receive an email confirmation of their prize together with the location of the venue in advance of Monday 19thNovember.

5.4 The prize is not transferrable and there is no cash alternative.

5.5 Global reserves the right to substitute the prize with another prize at its absolute discretion. SP: Global Radio Services Ltd, 30 WC2H 7LA. If you are having problems using our text entry service please have a look at our FAQs or alternatively contact our customer helpline on 03333 212196.

5.6 Full ticket terms and conditions can be found here.