Consultation Into New Franchise

Passengers across South East London and Kent are being asked for their views to help shape a new franchise for train services across the area.

The consultation launched by Rail Minister Theresa Villiers today gives local communities served by the franchise a chance to say what improvements to train services they would like to see. It also asks for the views of potential bidders on how they will improve service quality for passengers.

Theresa Villiers said:

"Before we let this franchise, we want to make sure we make the right decisions to maximise the benefits passengers get from it.

"This consultation sets out a range of standards we expect any new operator to deliver as a matter of course, including improvements to stations, rolling out smart ticketing technology, better passenger information and good levels of punctuality. But we also want passengers and anyone else with an interest in the railways to tell us about other ways services could be improved."

The new South Eastern franchise is due to start in April 2014 and run until September 2020 with a possible extension by up to two years. The consultation commences on May 2012 and closes on August 2012. 

Get Involved

Recently Played Tracks

On Radio: Club Classics with Roberto

9pm - 1am

Email the show

Text 'HEART' to 82122

Club Classics with Roberto

On TV: Karaoke Christmas!

9pm - 11pm

Watch heart TV

  • Shakin' Stevens Merry Christmas Everyone

    21:59

    iTunes

  • Demi Lovato Let It Go

    21:56

    iTunes

  • Lady Antebellum A Holly Jolly Christmas

    21:54

    iTunes

  • Spice Girls Goodbye

    21:49

    iTunes

Heart VIP

Local

Autumn Weather

Find your local four day weather report here.

Listening To Radio Win With Heart

Make Heart the soundtrack to your day and you could be a winner with great prizes up for grabs throughout the day.

Advertise Advertise in Kent

Get some great ideas on how to advertise your business on radio, online and on mobile.

Follow Heart on Twitter