Incidents reported in Kent, Sussex and Surrey
Suitcase's 12,000 Mile Roundtrip
A Kent boarding school pupil has been reunited with her missing suitcase and all important GCSE revision notes after they ended up 6,000 miles away in Hong Kong
Lucy Rowley, 16, who goes to the Duke of York's Royal Military school in Dover, was travelling by coach from Dover to visit her parents in the East Midlands when another passenger picked up her bag by mistake at Victoria Coach station in London.
The bag was then taken to Heathrow and on a flight to Hong Kong.
Lucy, who is due to take her final exams next month, only realised what had happened when she got to Lichfield and found the bag she had wasn't hers.
Her parents contacted National Express coach company who she had travelled with, and they managed to identify the other passenger.
They then had the case flown back to Heathrow, put on a coach to Birmingham and then to Lichfield by taxi, while arrangements were made to reunite the other passenger with his luggage.
Lucy’s dad Michael Rowley thanked National Express staff.
He said: “I would like to express my huge gratitude to all of the staff involved in finding and relocating my daughter’s suitcase. The service National Express has shown is unbelievable and has put my faith back into customer relations.”
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