Warning Over Border Staff

There's a warning that border staff with only basic training and little immigration experience are being used to cut queues at Heathrow Airport during the Olympics.

Extra staff drafted in to help ease congestion in the arrivals hall are taking more time to process passengers despite asking fewer question. This is according to John Vine, the independent chief inspector of borders and immigration.

He also revealed that the Border Force is rehiring former employees who left their jobs as it prepares to deal with more than 100,000 passengers a day during the busiest periods of the Olympics.

Immigration Minister Damian Green has pledged that all immigration desks at Heathrow will be staffed during busy times to avoid long queues, with 500 extra staff drafted in to achieve this.


Recently Played Tracks

On Radio: Toby Anstis

9am - 1pm

Email the show

Text 'HEART' to 82122

Toby Anstis

On TV: Christmas Hits: Guess The Year

12pm - 2pm

Watch heart TV

Heart VIP

Local

Autumn Weather

Find your local four day weather report here.

Listening To Radio Win With Heart

Make Heart the soundtrack to your day and you could be a winner with great prizes up for grabs throughout the day.

Advertise Advertise in London

Get some great ideas on how to advertise your business on radio, online and on mobile.

Follow Heart on Twitter