Biggest Ever Patients Survey

25 September 2011, 06:00

Thousands of patients at two hospitals are going to be asked about their experiences in a big survey.

Patients at the Norfolk and Norwich and Cromer Hospitals will be filling in the patient experience survey all this week.

Volunteers and hospital Governors will be handing out copiessurvey in outpatient clinics and on the wards.  The survey will cover issues such as personal comfort, hand hygiene, nutrition, information, timeliness, and dignity and privacy.

Chief Executive Anna Dugdale says:  "The patient experience survey will provide us with a clear picture of how our patients experience their care and how we can make improvements.  

"We will be making changes to our monthly survey arrangements and this large scale survey will help us to set a baseline for the future.  

"We would like to appeal to our patients to respond to the survey and let us know what they think about their care."

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