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18 February 2013, 06:47
The East of England Ambulance Service are bringing in 15 new ambulances from today to cut waiting times in Norfolk and Suffolk.
The full-time ambulances will cover some of the most rural areas of our counties including Beccles, Cromer, Dereham, Diss, Felixstowe and Sudbury.
The Interim Chief Executive of the service has admitted to Heart that some patients have been waiting too long for an ambulance.
Andrew Morgan took the helm two months ago and told Heart: "After reviewing the situation and listening to patient and staff feedback it became clear that getting more double staffed ambulances out there was a priority that would directly benefit patients and reduce waiting times."