Public File - Scotland

Each local commercial radio station in the UK has requirements in respect of its music and local content, such as news, speech levels etc. These requirements are set out in the station "Format", a document issued by Ofcom, the UK’s radio regulator.

This Public File contains details of the elements that Ofcom regulate, such as music tracks, local news etc. It is intended to give you a better understanding of our output and what we are doing for our local community.

News Bulletin schedule 

Heart 100 to 103 FM broadcasts locally produced news bulletins hourly between 0600 and 1900 weekdays including the 10 minute nightly news show at 1845 weekdays, and between 0600 and 1200 at weekends. In addition news containing nationally produced content is broadcast hourly at all other times with the exception of the Big Top 40 Show.  

See the latest local news stories here.


The 
Heart Scotland News Team

News Editor: Corrie Martin
Email corrie.martin@thisisglobal.com
Telephone 0141 566 6050


Heart Scotland Programme Schedule

Heart Scotland's programme schedule can be found here. This includes details of all the shows for the coming week as well as quick links to all the DJ pages.

Pre-recorded Output

Friday evenings between 1900 and 2100, Saturday afternoons between 1700 and 2100, Sunday mornings between 0600 and 1200, and Sunday evenings 1900 to 2200 are pre-recorded.

 

The amount of local programming per day produced by the station

Heart Scotland's weekday output from 6am-10am, 4pm to 7pm, weekends from 1pm until 5pm (Saturday), 12pm until 4pm (Sunday) is produced locally.

Off-peak programming (such as Toby Anstis, Matt Wilkinson, Club Classics, Zoe Hardman, Emma Bunton, Mark Wright, Gethin & Emma, JK & Lucy, Jason Donovan and The Big Top 40 Show) is produced and presented from our studios, based in London.

Ofcom Localness Guidelines

Ofcom, the government regulator with responsibilities for local radio, has produced localness guidelines that this station adheres to. These guidelines can be read here:http://stakeholders.ofcom.org.uk/broadcasting/radio/localness/localness-guidelines

In addition, all local radio stations have written 'formats' that they must follow at all times. You can read ours here: 

 http://www.ofcom.org.uk/static/radiolicensing/html/radio-stations/analogue/analogue-main.htm


Events / Charities support

Heart supports Global’s Make Some Noise, which is run by Global Charities, part of Global, the media and entertainment group, home of 8 of the best loved and biggest commercial radio stations. 

The aim of Global’s Make Some Noise is to help disadvantaged children and young people across the UK.  These youngsters may be affected by illness, disability, bereavement or lack of opportunity.

Global’s Make Some Noise raises money through a variety of means, including an annual appeal day, overseas trekking challenges, running events and other on-air fundraising initiatives.

Global’s Make Some Noise is an appeal operated by Global Charities, a registered charity in England & Wales (1091657) & Scotland (SC041475), find out more about our work at makesomenoise.com or email contact@makesomenoise.com

Heart Scotland's Playlist

Station Format

A FULL SERVICE ADULT CONTEMPORARY MUSIC STATION FOR CENTRAL SCOTLAND, TARGETING PRIMARILY 25-54 YEAR OLDS, TREATING NEWS, SPEECH, REGIONAL INFORMATION, SPORT AND LISTENER INTERACTIVITY AS IMPORTANT INGREDIENTS, AND RUNNING 24 HOURS NEWS.

 http://www.ofcom.org.uk/static/radiolicensing/html/radio-stations/analogue/analogue-main.htm


Station Contact Details

Studio Telephone Number 03457 414 313

Station Contact Number 0141 781 1011

Traffic & Travel Number 03457 414 313

Text Number 82122

Text Messages: Start your message with SCOTLAND

News Contact Number 0141 566 6050

Sales Contact Number 0141 566 6187

Managing Editor Contact Number 0141 566 6194

Deputy Managing Editor Contact Number 0141 566 6157

Comment or Complain about the station

If you would like to comment or make a complaint about Heart Scotland, please email gary.muircroft@thisisglobal.com providing details of your comment or complaint, and our programming team will help with your enquiry.

Heart TV

Heart TV is licensed and regulated by the Office of Communications (Ofcom) under Television Licensable Content Service License No. 1658.

The licensee operating Heart TV is Global Music Television Ltd, which is a subsidiary of Global Radio UK Ltd.  Both companies are based at 30 Leicester Square, London WC2H 7LA.

Heart TV can be contacted in the following ways:

•    via post at 30 Leicester Square, London WC2H 7LA

•    via email at tv@heart.co.uk

•    or via telephone number: 020 7766 6000

Ofcom can be contacted via post as follows:

Ofcom 
Television Broadcast Licensing (5th Floor)
Riverside House
2a Southwark Bridge Road
London 
SE1 9HA

In addition, viewers can correspond with Ofcom via its website at:

http://ask.ofcom.org.uk/

Heart TV may from time to time offer viewers the opportunity to enter competitions using Premium Rate Telephony Services.

If you think there is a problem with our Premium Rate Services or would like to make a complaint, please call our customer service line on:
 
03333 212196

Alternatively, you can write to us.  Please send your query to: Premium Rate Manager, Global Radio Limited, 30 Leicester Square, London, WC2H 7LA.
 
Global Radio, the parent company of Heart TV is registered with the Premium Rate Services regulator, PhonepayPlus. Our registration number is: ORG832-96388-41101.

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