Used Cars Top Complaints

More of us have complained about second hand cars in the past year than anything else we bought.

Consumer Direct's told us about all the calls they received in 2009.  And way out in front were consumers dissatisfied with a used car bought from an independent dealer.  Here is the list in full with the number of calls received...

1.

Used cars purchased from independent dealer

565

2.

TVs

197

3.

Mobile Phones (service agreements)

178

4.

Car repairs carried out at Independent Garages

173

5.

Upholstered furniture

163

6.

Prize draws

158

7.

Telephone services (land line)

147

8.

Women’s clothing

140

9.

Mobile Phones (hardware)

139

10.    

Advertising agencies

137

11.

Cars purchased from franchise dealer

135

12.

Internet Service Providers

127

13.

Lap-tops, notebooks and tablet PCs

113

14.

Debt Collection

107

15.

Central Heating (inc installation and servicing)

99

16.

Beds and Mattresses

97

17.

Car Spares and accessories

93

18.

Personal computers

91

19.

Banking services

89

20.

Fridges and Freezers

89

 

Total Somerset Cases for 2009

9,464

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