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The family will get referred normally by the police or social services because they've attracted attention because of their drug or alcohol addiction and/or anti-social behaviour and criminality.
Rather than split up the family sometimes meaning children will go into local authority care, they're offered help via the Family Intervention Project.
It's not any easy option as the parents have to face their addictive habits and the consequences of their actions not only to the local community but also and more importantly their CHILDREN.
It has worked in Plymouth the project has a success rate of over 90% since 2006 and it saving the taxpayer hundreds of thousands of pounds.