Public File - Sussex


Each local commercial radio station in the UK has requirements in respect of its music and local content, such as news, speech levels etc. These requirements are set out in the station "Format", a document issued by Ofcom, the UK's radio regulator.

Heart Sussex 102.4 & 103.5 Public File

Each local commercial radio station in the UK has requirements in respect of its music and local content, such as news, speech levels etc. These requirements are set out in the station "Format", a document issued by Ofcom, the UK's radio regulator.

This Public File contains details of the elements that Ofcom regulate, such as music tracks, local news etc. It is intended to give you a better understanding of our output and what we are doing for our local community.

News Bulletin schedule

Heart Sussex 102.4 & 103.5 broadcasts locally produced news bulletins hourly between 0600 and 1900 weekdays, and 0600 and 1200 at weekends. In addition to these, news containing nationally produced content, is broadcast hourly at all other times with the exception of during the Big Top 40 Show.

See the latest local news stories here

The Heart Sussex News team

Our journalists are:

Regional News Editor: Louisa Maher

Deputy Regional News Editor: James Hoxey

Broadcast Journalist: Marcella Whittingdale

Broadcast Journalist: Josh Coupe


Telephone: 01273 316940

Heart Sussex 102.4 & 103.5 Programme Schedule

Heart Sussex 102.4 & 103.5 programme schedule can be found here. This includes details of all the shows for the coming week as well as quick links to all the DJ pages.

Pre-recorded Output

Sunday mornings between 0600 and 1200, and Sunday evenings 1900 to 2200 are pre-recorded.

The amount of local programming per day produced by the station

Heart Sussex's weekday output from 6am - 10am, 4pm - 7pm; Saturday 6am -10am, and Sunday 12pm - 4pm is produced and presented from our local studios, based in Portslade-on-Sea. Off-peak programming (such as Toby Anstis, Matt Wilkinson, Sian Welby, Kat Shoob, Club Classics, Emma Bunton, Stephen & Emma, Rochelle Humes, Kevin Hughes, and The Big Top 40 Show is produced at various studios owned and operated by Heart Sussex's parent company, Global Radio Holdings Limited.

Ofcom Localness Guidelines

Ofcom, the government regulator with responsibilities for local radio, has produced localness guidelines that this station adheres to. These guidelines can be read here:

In addition, all local radio stations have written 'formats' that they must follow at all times. You can read ours here:

Events / Charities support

Heart supports Global’s Make Some Noise, which is run by Global Charities, part of Global, the media and entertainment group, home of 8 of the best loved and biggest commercial radio stations.

The aim of Global’s Make Some Noise is to help disadvantaged children and young people across the UK. These youngsters may be affected by illness, disability, bereavement or lack of opportunity.

Global’s Make Some Noise raises money through a variety of means, including an annual appeal day, overseas trekking challenges, running events and other on-air fundraising initiatives.

Global’s Make Some Noise is an appeal operated by Global Charities, a registered charity in England & Wales (1091657) & Scotland (SC041475), find out more about our work at or email

Heart also acts as the media partner for Cancer Research's Race for Life series of events. Cancer Research UK is the world's leading charity dedicated to beating cancer through research. We promote Race for Life across each of our Heart radio stations, supporting almost 200 events and 500,000 participants.

Heart Sussex 102.4 & 103.5 playlist

Station Format

You can read the station’s format here:

Station Contact Details

Studio telephone number - 03457 102 103

Station contact number - 01273 316900

Traffic & Travel number – 0345 607 10 10

Text news – 82211 start your message with the word SUSSEX

News Contact Number - 01273 316940

Sales Contact Number – 01273 316 910

Managing Editor Contact Number – 01273 316931

Comment or Complain about the station

If you would like to comment or make a complaint about Heart Surrey 102.4 & 103.5, please email providing details of your comment or complaint, and our programming team will help with your enquiry

Heart TV

Heart TV is licensed and regulated by the Office of Communications (Ofcom) under Television Licensable Content Service License No. 1658.

The licensee operating Heart TV is Global Music Television Ltd, which is a subsidiary of Global Radio UK Ltd.  Both companies are based at 30 Leicester Square, London WC2H 7LA.

Heart TV can be contacted in the following ways:

•    via post at 30 Leicester Square, London WC2H 7LA

•    via email at

•    or via telephone number: 020 7766 6000

Ofcom can be contacted via post as follows:

Television Broadcast Licensing (5th Floor)
Riverside House
2a Southwark Bridge Road

In addition, viewers can correspond with Ofcom via its website at:

Heart TV may from time to time offer viewers the opportunity to enter competitions using Premium Rate Telephony Services.

If you think there is a problem with our Premium Rate Services or would like to make a complaint, please call our customer service line on:
03333 212196
Alternatively, you can write to us.  Please send your query to: Premium Rate Manager, Global Radio Limited, 30 Leicester Square, London, WC2H 7LA.
Global Radio, the parent company of Heart TV is registered with the Premium Rate Services regulator, PhonepayPlus. Our registration number is: ORG832-96388-41101.