Contact Us

At Global we believe the best experiences are shared. So we want our customers to share their experiences with us.

Whether it’s feedback, a question or a complaint, the Global Customer Service team are here to help. To contact our customer service team, please use the ‘Support’ or ‘?’ button on the screen. If you prefer to speak to us – the team are here to help Monday to Friday 8am to 7pm on 0333 200 2000 (we are closed on public holidays). 


Radio House
Franklin Road
East Sussex
BN41 1AF

Station Name: Heart
Telephone Number:
 0333 200 2000 (we are closed on public holidays). 
Text Number: 82122 start with the word SUSSEX
Travel Line:
0845 607 1010

If you have a question then why not check out our FAQs here.

If you're organising an event or charity fundraiser, we'd love to hear about it, and publicise it on our website too if we can.

Please let us know about it on our Events page and it could be appearing very soon! As we receive many hundreds of emails about events and fundraisers each week, please accept our apologies if we don't reply personally.

Do not leave event details here go to our Events page

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Sales Team – Current Vacancies

Do you have sales, creative, sponsorship and promotions or administrative skills? Have a look to see what vacancies we have here or at other sites in our group.

We may not have anything available right now, but get ahead of the game and tell us where you live, what you have to offer and why we should grab you whilst we have the chance.

To find out more about the type of jobs we have available click here.