Wake Up and Win with Heart Breakfast: How to play and Ts and Cs

12 August 2021, 10:30 | Updated: 2 February 2024, 16:35

Start your day with Heart Breakfast and the game where you can win a massive £2,000!

Each morning one of our listeners gets the chance to play Wake Up and Win.

Jamie Theakston and Amanda Holden give you a letter and you have 30 seconds to tell them 10 correct things that start with that letter.

If you do, you’ll win that massive £2,000!

If you don't, you still get a memento for your time on the show... we'll send you a pair of Heart Breakfast slippers!

How to play Wake Up and Win...

For your chance to Wake Up and Win, listen to Heart Breakfast every weekday morning where Jamie and Amanda will tell you when to text to play the game!

You have to be 18 or over to enter, and you'll be playing across the Heart Network.

Terms and Conditions

Wake Up & Win on Heart Network – Specific Rules

1. The Wake Up & Win promotion (‘Promotion’) is organised by Global (as defined in the General Terms and Conditions). The Promotion will run from Monday 5th February 2024 to Friday 26th April 2024. Global is the Promoter.

2. IMPORTANT: The Promotion is subject to these Specific Rules and the General Terms and Conditions which are available here (together, the ‘Promotion Terms and Conditions’). Entry into the Promotion constitutes acceptance of these Specific Rules and the General Terms and Conditions.

3. Anyone who enters the Competition (an “Entrant”) will be deemed to have read and accepted the Specific Rules and the Competition Terms and Conditions and will be bound by them.

Details of the Promotion:

4. To enter the Competition an entrant must send a text message with the keyword to the “Text Message Line”. The opening and closing times of the Text Message Line, plus numbers, and keyword, will be given out on air. Text messages will be charged at standard network rates.    

5. A contestant will be selected at random from the text entrants received and invited to play. Once on air, each contestant will be given the letter of the day by the presenters. They must then answer 10 questions within the time allocated, each of which must begin with the letter of the day. Answers given must be plausible in terms of the question given. The Heart Breakfast team’s decision on this is final. 

6. A contestant that successfully manages to give 10 correct answers within the allotted time stated on air will be awarded a prize as announced by the presenter(s). 

7. In the event that the presenter or contestant can’t hear a question or answer, the producer reserves the right to restart the game with a new letter and set of questions. 

8. We are not responsible for any latency experienced by your mobile phone network, which may delay the delivery of text messages to and/or from us. 

9. Text messages will be charged at standard network rates. Standard rate text messages to promotion shortcodes are not normally included in ‘inclusive’ packages and may be charged. If entry is made by text message, be sure to use the correct shortcode. In all cases, please check with your service provider for more details and charges. If you are not the bill payer, you must obtain the bill payer’s permission before entering. 

10. If you are the selected entrant, you will be asked to have a call with a presenter, during which you will be required to answer questions. That call will either be broadcast live or pre-recorded for future broadcast. You must answer your telephone when we contact you. Someone else cannot answer the phone, participate or accept a prize on your behalf. If: (i) you fail to answer the phone; (ii) someone else answers the phone; (iii) the call goes to voicemail; (iv) the call becomes disconnected; (v) you are not (or do not seem to us to be) in a position to safely and/or lawfully take or remain on the call (for example, if you are or seem to be driving); or (vi) you are not audible or intelligible or we are not able to conduct a conversation with you in a manner that is suitable for broadcast for any reason beyond our control (including, but not limited to: low/no signal on your device, a call is dropped by any network, you are travelling, there is too much background noise or feedback, etc.); before or during the Promotion, you may be disqualified and we reserve the right to select another entrant to participate in the Promotion or withdraw the prize and select another winner, as applicable. If you have complied with all applicable terms and conditions, and if you are successful (including correctly answering any questions and/or successfully completing any tasks, as applicable) then you will be declared the winner of the Promotion. 

11. We and the Promotion Partner may publish and publicise your submission, name, image, social media handle and/or profile picture, your nearest geographical location (for example, your nearest city, town or county) and your entry, and we may refer to your and any applicable third party’s (for example any one included in the submission/a guest/a travel companion) association with the Promotion and/or the prize, in any and all media, worldwide, in perpetuity, for publicity and PR purposes solely in connection with the Promotion. 

12. In relation to winners you understand that we and our Promotion Partner may: (i) interview you and your guest(s)/travel companion(s) which we may film, photograph and/or record and; (ii) film, photograph and/or record, you and your guest(s)/travel companion(s) in connection with the Promotion, either by telephone or in person, and we may use such films, recordings and/or photographs for publicity and PR purposes in any and all media, worldwide, as often and for as long as we consider appropriate or desirable, in connection with the Promotion. We may also publish your and your guest(s)/travel companion(s) name, image, social media handle and/or profile picture. 

Eligibility:

13. The Promotion is only open to residents of the UK aged 18 and over, and who are based in the UK at the time of entry].

14. Entry is restricted to one entry per person; duplicate entries will be excluded from the Promotion.

15. Entrants must be available to play the game at the time given to them by the Heart team. This is likely to be after the show (10am) but this can change day to day, please refer to clause 5. Another Entrant will be selected if the Entrant cannot be available.

16. Winners can only win once during the Competition period.

Prize:

17. Winners will receive £2000.

18. Runners-up will win a pair of slippers.

19. Should you win the £2,000 prize we will endeavour to transfer the prize money to your bank account within 28 days but are not responsible for any delays. You must provide all necessary details via the method directed within 14 days after the original request to do so otherwise the prize will be forfeited at our discretion.

20. We reserve the right to substitute the prize with another prize of equal or greater value at our absolute discretion.

21. We are registered with the Phone-paid Services Authority (“PSA”): registration number ORG832-96388-41101. For all enquiries in connection with the Promotion please contact our customer support team at https://global.com/contact/ .

22. We reserve the right to substitute the prize with another prize of equal or greater value at our absolute discretion.

23. We are registered with the Phone-paid Services Authority (“PSA”): registration number ORG832-96388-41101. For all enquiries in connection with the Promotion please contact our customer support team at https://global.com/contact/.

24. Data Protection:

25. Your personal data that you provide to us will be collected and processed by us, our licensees (including Communicorp UK Limited) as well as the prize providers, and if applicable, our service providers, network operators and suppliers in order to administer and fulfil the Promotion. Your personal data may also be disclosed to the Phone-paid Services Authority, Ofcom and/or the Advertising Standards Authority at their reasonable request for regulatory purposes, for example, in order to prevent, investigate and detect crime, fraud or anti-social behaviour and comply with law enforcement agencies and applicable advertising codes.

26. By entering a Promotion, you acknowledge that any personal data provided by you in connection with the Promotion will be processed as set out above and in accordance with our Privacy Policy which sets out full details of how we process personal data and how you can exercise your rights as a data subject. Please ensure you have read and understood our Privacy Policy before entering any Promotion. If you are required to submit a guest(s)/travel companion(s) personal data to enter a Promotion, you must ensure that your guest(s)/travel companion(s) have given you consent to provide us with their personal data.

27. You may be asked if you want to opt-in to marketing from us when you enter a Promotion. If you choose to opt-in, we will use your personal data for marketing purposes (see Global's Privacy Policy for more details). You can withdraw your consent to marketing at any time by unsubscribing.

28. We and the prize providers may transfer and process personal data outside of the EEA and UK for the purposes of administering the Promotion. Where any transfers are made outside of the EEA or UK we will ensure appropriate safeguards to protect your personal data are in place.

29. We will hold your personal data for a period of up to 3 years in order to comply with our regulatory obligations.

30. You may request the removal of your personal details from our database by contacting privacy@global.com. If you request that your personal details be removed prior to the conclusion of a Promotion, you will forfeit your right to enter the Promotion and/or claim any prize and we reserve the right to select another entrant to participate in the Promotion or withdraw the prize and select another winner, as applicable.