Public File - North Lancashire & Cumbria

Morecambe Bay

This Public File contains details of the elements that Ofcom regulate, such as music tracks, local news etc. It is intended to give you a better understanding of our output and what we are doing for our local community.

Public File

 Each local commercial radio station in the UK has requirements in respect of its music and local content, such as news, speech levels etc. These requirements are set out in the station "Format", a document issued by Ofcom, the UK's radio regulator.

This Public File contains details of the elements that Ofcom regulate, such as music tracks, local news etc. It is intended to give you a better understanding of our output and what we are doing for our local community.

News Bulletin schedule 



Heart 96.9, 102.3 & 103.2 broadcasts locally produced news bulletins hourly between 0600 and 1900 weekdays, and 0600 and 1200 at weekends. In addition to these, news containing nationally produced content, is broadcast hourly at all other times with the exception of during the Big Top 40 Show.

See the latest local news stories here.

The Heart 96.9, 102.3 & 103.2 News team



Our journalists are: 

News Editor: Sarah Collins

Email - Sarah.collins@global.com

 

Deputy News Editor: Mark Gray

Email - mark.gray@global.com

 

Broadcast Journalist: Emily Hulme

Email - Emily.hulme@global.com

 

Telephone 01524 895 010 or 01524 895 011

Fax 01524 541775

Heart 96.9, 102.3 & 103.2 Programme Schedule  

Heart 96.9, 102.3 & 103.2 programme schedule can be found  here. This includes details of all the shows for the coming week as well as quick links to all the DJ pages.

Pre-recorded Output, Sunday evenings 1900 to 2200 are pre-recorded. 

The amount of local programming per day produced by the station

Heart 96.9, 102.3 & 103.2 weekday output from 6am-10am, 4pm to 7pm and weekends from 6am to 10am (Saturday) and 12pm until 4pm (Sunday) is produced and presented from our local studios, based in Lancaster. Off-peak programming (such as Toby Anstis, Matt Wilkinson, Club Classics, Sian Welby, Fia Tarrant, Emma Bunton, Kevin Hughes, Rochelle Humes, Rich Clarke, and The Big Top 40 Show is produced at various studios owned and operated by Heart 96.9, 102.3 & 103.2's parent company, Global Radio Holdings Limited. 

Ofcom Localness Guidelines

Ofcom, the government regulator with responsibilities for local radio, has produced localness guidelines that this station adheres to. These guidelines can be read here: http://stakeholders.ofcom.org.uk/broadcasting/radio/localness/localness-guidelines

In addition, all local radio stations have written 'formats' that they must follow at all times. You can read ours here: http://www.ofcom.org.uk/static/radiolicensing/html/radio-stations/analogue/analogue-main.htm 

Events / Charities support

Heart supports Global’s Make Some Noise, which is run by Global Charities, part of Global, the media and entertainment group, home of 8 of the best loved and biggest commercial radio stations. 

The aim of Global’s Make Some Noise is to help disadvantaged children and young people across the UK.  These youngsters may be affected by illness, disability, bereavement or lack of opportunity.

Global’s Make Some Noise raises money through a variety of means, including an annual appeal day, overseas trekking challenges, running events and other on-air fundraising initiatives.

Global’s Make Some Noise is an appeal operated by Global Charities, a registered charity in England & Wales (1091657) & Scotland (SC041475), find out more about our work at makesomenoise.com or email contact@makesomenoise.com

Heart also acts as the media partner for Cancer Research's Race for Life series of events.  Cancer Research UK is the world's leading charity dedicated to beating cancer through research. We promote Race for Life across each of our Heart radio stations, supporting almost 200 events and 500,000 participants.  

Heart 96.9, 102.3 & 103.2’s Playlist

Station Format

You can read the station’s format here:

http://www.ofcom.org.uk/static/radiolicensing/html/radio-stations/analogue/analogue-main.htm 

Station Contact Details

Studio Telephone Number 01524 895 969

 

Station Contact Number 01524 895 000

 

Traffic & Travel Number 0330 123 0969

 

Text Number 82122

Text Messages: Start your message with STATION

 

News Contact Number 01524 895 011

 

Sales Contact Number 01524 895 000

 

Managing Editor Contact Number 01524 895 000

 

Comment or Complain about the station

If you would like to comment or make a complaint about Heart 96.9, 102.3 & 103.2, please email phil.rodgers@global.com providing details of your comment or complaint, and our programming team will help with your enquiry.