Cambs rail passengers get greater compensation
12 March 2019, 19:12 | Updated: 12 March 2019, 19:15
Passengers using Greater Anglia in Cambridgeshire will be able to benefit from improved compensation thanks to a new deal signed between the operator and the Department for Transport (DfT).
From 1st April 2019, you'll be able to claim compensation for journeys delayed between 15 and 29 minutes under the Delay Repay 15 (DR15) scheme.
This means that passengers, who take over 80 million journeys a year on the Greater Anglia network, will be able to claim back 25% of the single fare, irrespective of the cause of the delay.
Existing compensation arrangements already exist for delays of 30 minutes or over.