Storm Erik Bringing Heavy Winds
8 February 2019, 09:18
With the arrival of Storm Erik, UK Power Networks says it's making preparations to respond quickly to any outages because of high winds in Cambridgeshire and Peterborough.
It says it's brought in additional staff including in its call centre.
Electricity supplies could be interrupted by tree branches and other debris damaging overhead power lines.
Head of customer service Sam Fuller said: "High winds and rain from the west are forecast across the country for tomorrow, and could affect our area.
The electricity network is built to be resilient but extreme weather can affect overhead power lines when tree branches and other debris damage them.
"We have robust plans in place to cope with severe weather and have brought in additional staff covering engineer, technical and call centre roles. Most of our planned maintenance work has been cancelled to free the engineers up for potential repairs."
The company is a 24-hour business and staff work shifts 365 days a year providing round the clock help to the 8.3 million homes and businesses it serves across the South East, East of England and London.
People are urged to report any power cuts or damaged power lines by ringing 105, and members of the public should stay well clear of damaged cables.
Customers can find up-to-date information on the company's website or by following @ukpowernetworks on twitter.
UK Power Networks provides extra help to vulnerable customers on its Priority Services Register, and details on eligibility and how to register can be found at www.ukpowernetworks.co.uk.