Royal Mail issue warning to 10 postcodes facing mail delays
25 January 2022, 11:43
Royal Mail's disruptions are down to high levels of staff absences caused by Covid-19 and self-isolating.
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Royal Mail has warned customers of delays in a number of areas across the country.
In a service update issued today, the postal service explained that disruptions were being caused by a combination of "COVID-related self isolation, high levels of sick absence, resourcing, or other local factors".
These affected areas may not receive post on all six days as they are meant to as part of the delays.
In a statement, Royal Mail wrote: "Deliveries are operating as normal across most of the country today.
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"We aim to deliver to all addresses we have mail for, six days a week. In a small number of local offices this may temporarily not be possible due to local issues such as COVID-related self isolation, high levels of sick absence, resourcing, or other local factors.
"In those cases we will rotate deliveries to minimise the delay to individual customers. We also provide targeted support to those offices to address their challenges and restore our service to the high standard our customers would normally receive."
The postal service have also released the postcodes of the affected areas:
- Barking DO (IG11)
- Camberwell (SE5)
- Havant DO (PO9 and PO10)
- Herne Hill DO (SE24)
- Hornsey DO (N8)
- Hoylake DO (CH47 and CH48)
- Kesh DO (BT93)
- Manchester South West DO (M15, M16 and M32)
- West Norwood DO (SE27)
- Willesden DO (NW10 and NW26)
Royal Mail has apologised to Good Morning Britain viewers who are still waiting on Christmas cards and parcels a month on from the festive season.— Good Morning Britain (@GMB) January 24, 2022
Ofcom says the postal service had more than a million complaints last year - its most for a decade. pic.twitter.com/4tqrJxD2hX
Today's delays come just a week after the Royal Mail announced disruptions in 56 of their delivery offices.
Meanwhile, residents across the country have been left confused as they receive Christmas cards a month late.
Back in December, 22 of the postal service locations were hit by delays, which could explain the festive cards arriving at the end of January.
For more issues, visit the Royal Mail website.